Questions and Answers
Below are some questions and answers that we get the most. You can use our AI and Human Chatbot at the right to ask any question and connect to us.
Basic Knowledgebase for the visitors
Frequently Asked Questions
What is PerCubes?
PerCubes is a family-run wooden-art store based in Ukraine, creating handcrafted mythical and deity statues since 2020, with roots on Etsy since 2012 and over 5,000 orders
What materials do you use?
Their statues are carved from ecological ash wood and finished with varnish or lacquer for protection.
Who creates these statues?
Master woodcarver Yura leads the creation, supported by a 6-person team
Where are they shipped from?
They ship worldwide from Kyiv, Ukraine, using carriers like UPS, FedEx, Nova Poshta, and UkrPoshta.
Is there a warranty or guarantee?
Yes, PerCubes guarantees the quality and spiritual integrity of each statue.
How is packaging handled?
We provide tracked, secure packaging to ensure the safe arrival of each statue.
What size are the statues?
Most statues are around 8 inches (≈20 cm) tall and weigh roughly 300–450 g, depending on design.
Where fit these statues best?
Ideal for altars, shelves, desks, sacred spaces, mythology collections, or as thoughtful gifts.
Are the statues suitable for spiritual practice?
Absolutely—they’re crafted with spiritual intention, perfect for ritual or devotional use.
Can I customize an order?
We are open to crafting special pieces that speak to individual spirits.
What are the size/weight details?
Typically around 8″ tall (20 cm), widths vary from ~3.4″ to 7.7″; weights are ~300–450 g.
How much is shipping and delivery time?
Delivery takes about 2–3 weeks worldwide; shipping costs are calculated at checkout depending on your location.
What shipping carriers are used?
Use UPS, FedEx, USPS, Nova Poshta Global, UkrPoshta, depending on region.
Are purchase fees clear on the invoice?
Yes—PayPal/credit card statement lists “WESTERN BID”, the Merchant of Record.
Is there a return policy?
We honor refunds and stand behind their work—see refund policy on the site.
How do I care for the statue?
Dust with a soft cloth; avoid direct sunlight or extreme humidity to preserve wood and finish.
Are these eco‑friendly?
Yes—their ash wood is ecological, and finishes are non-toxic varnish or lacquer.
What’s the feedback like?
We maintain a perfect 5‑star Etsy rating with over 1,000 sales on PerCubes and more overall
Can I ask questions before buying?
Absolutely—PerCubes encourages questions and personal connections via tracked service.